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The ASU and FSU, through a joint submission to the Senate Inquiry into Australia's Innovation System, have urged the creation of a services sector plan to ensure Australia can have a strategic approach to skills and business development in the sector. With offshoring decimating local service provision, we cannot expect…

Union members at Jetstar have presented their employer with a petition urging Jetstar to "re-shore" their Payroll division. Payroll at Jetstar, which was outsourced and offshored to the Philippines some years ago, has been plagued by problems including underpayment of staff, incorrect calculation of pay and leave, and incorrectly issued…

The establishment of a Services Leaders Group to advise government and drive reforms is necessary to secure jobs and achieve growth, said the Australian Services Union and the Finance Sector Union today. “With more than 20,000 Australian services sector jobs lost off-shore each year, this announcement is a crucial step…

85% of Australians want banks and other businesses to obtain consumer consent before offshoring their data, according to a union poll. The Essential Poll conducted for the Australian Services Union and the Finance Sector Union found wide support—over 80% across age, gender and voting intention—for more regulation of data offshoring.…

Unions today called on the federal government implement consumers' right to know legislation, so Australians can make informed decisions about where their sensitive personal data is stored. In a draft guide published this week, the Australian Prudential Regulation Authority has identified off-shoring as an area of weakness in banks' data…

Earlier this month, the ASU and FSU launched a report detailing the crisis in service sector employment. With offshoring claiming 80,000 jobs in the last four years and predicted to erase 20,000 more each year if the crisis is not addressed, the report produced by the National Institute of Economic…

A new report has confirmed business off-shoring practices are costing Australia 20-25,000 administrative and financial services jobs every year. The report, Off-shore and Off Work prepared for the Finance Sector Union and the Australian Services Union by the National Institute of Economic and Industry Research (NIEIR), confirms that 2008 estimates…

Today at ACTU Congress, the Australian Services Union (ASU) and the Finance Sector Union (FSU) will be making a presentation on the state of the white collar sector which throws a spotlight on the crisis facing not just workers in the sector but the Australian economy in general. The services…